PERSONAL SERVICES
Personal consultation
Our customers can delegate to us the details of developing their personal style — from personalized shopping experiences to expert assistance in selecting the best fabrics and colors for your wardrobe. We’re happy to provide any level of involvement needed to enhance your unique style.
Group Consultation
We specialize in advising businesses and organizations on personal presentation, covering the full spectrum of professional clothing attire — from casual to boardroom to formalwear. Our consultations are tailored to accommodate your schedule and location preferences for optimal convenience.
After hours
We take pleasure in coordinating clothing appointments that seamlessly align with your schedule.
Wardrobe clean-up
As you prune your closets, our wardrobe consultants offer personalized advice on what to keep (and what to donate) in your collection for the ultimate wardrobe organization and consultation.
Emergency Care
Whether you’re struggling with tying a bowtie, using a sash, or need a quick repair or replacement on short notice — simply drop in. We’re here to provide immediate assistance for all your fashion faux pas.
Returns
We want you to love our clothing as much as we do. Should a purchased garment fall short of your reasonable expectations, our return/exchange policy, detailed on each receipt, allows for repairs, replacements, or a full refund.
Lifetime Maintenance
We stand behind the quality of our clothing and accessories. Enjoy the assurance that minor repairs, such as buttons and seams, come at no extra cost to you.
Gift Certificates & Cards
We love when our customers share their positive experiences in our stores with others. We provide gift certificates and gift cards for those special moments.
On-site tailoring
Our experienced tailoring professionals pay meticulous attention to detail, transforming your clothing to the perfect fit, right where you shop. No more hassle of trying to find an alterations shop—Paul Simon offers luxury fashion, quality craftsmanship and the best tailoring in Charlotte.
Office Visits
Don’t have time to go shopping, but need some new items for your wardrobe? Allow us to bring our store to your office or home. Schedule a convenient time to discuss what you’re looking for with one of our personal shoppers and we’ll take care of the rest.
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